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Frequently Asked Questions

 

Q. Can you ship to my state/city/country?

A. Shipping wine is complicated, highly regulated, and governed by a patchwork of rules that range from the nebulous to simply conflicted. At the present time we are only allowed to ship to Alaska, New Mexico, Idaho, Missouri, California & the District of Columbia. Within the State of Texas we are further restricted to addresses within Harris County (Houston and the surrounding area). Our online ordering system should tell you whether we can ship to you based on your ZIP code, but please feel free to phone the shop if you have any questions about shipping.

Q. Is there any advantage to ordering online or should I just place an order over the phone with you?

A. The two principle advantages to online ordering is that orders can be placed 24 hours a day, 7 days a week (although we can still only physically fulfill those orders between 10am and 9pm Monday-Saturday) and that you can enter payment information directly into our secure card processing system yourself. Everything else, from selecting the bottles to packing to shipping, is still done by the same friendly staff you would speak to were you to call us on the telephone. Many of our customers still prefer to shop online and then phone us at 713-524-3397 to discuss and place the final order, particularly if there are any questions or special requests. We are real people who know a bit about wine, we are focused on personal service, and we are always more than happy to hear from you and assist you with your purchase in any way that we can.

Q. Do you offer wine tastings? When? How much?

A. Yes. Fridays (5:30-7:30pm) & Saturdays (2:00-4:00pm) - and occasionally a special tasting mid-week. Tastings are free (but you must be 21 years old to participate). The easiest way to keep abreast of our schedule and any last minute additions to that schedule is to sign up for our Tastings and/or Newsletter mailing list.

 

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